The holiday decorations created a magical atmosphere, and the attentive staff enhanced our celebratory experience at the Sacher Wien.

The hotel exudes elegance and old-world charm, coupled with attentive service. The food was delightful, but the slow service impacted the experience. Prices are on the higher end, yet the ambiance makes it worth a visit. A beautiful place, but perhaps a bit understaffed at times.

great staff but room temperature fluctuated

The staff exceeded expectations, always attentive! The room we had, a deluxe with a view, was not only well-appointed but also offered breathtaking sights. I particularly enjoyed the charming bar that provided a perfect ambiance for relaxing evenings.

This hotel radiates elegance. The rooms, designed for comfort, felt like a luxurious retreat. The staff offered remarkable service, making me feel valued throughout my stay. This hotel’s breakfast buffet deserves special mention. it was extensive and delicious, perfect to start the day. I particularly loved the atmosphere in the Blue Bar, with creative drinks and a cozy ambiance. However, the lobby felt cramped, which detracted from the overall experience. I expected more spacious, inviting areas to unwind after a day of sightseeing. Also, a couple of minor issues arose with room service. it could be more consistent. Still, the splendor of the hotel and the attentiveness of the staff made for an enjoyable stay.

I loved the elegant decor throughout the hotel, especially the stunning chandeliers and marble-clad walls, which provided a refined atmosphere. The lobby's accessibility made it comfortable for seniors like myself to navigate with ease.

More seating in the lobby would be nice.

This place suits me perfectly! Great amenities like 24-hour reception, spa & wellness center, and in-room breakfast make my stays enjoyable. On my first visit, the staff took excellent care of my elderly parents. I highly recommend the friendly concierge team!

My recent stay at Sacher Wien was outstanding. The room was a Deluxe Room, modern and carefully maintained, providing a comfortable working environment. The staff was exceptionally responsive, catering to all my business needs, including timely assistance with meeting arrangements and printing documents. The hotel's location was ideal for accessing important meetings and engaging with the city's offerings.

The breakfast selections could be improved.

My recent stay at Hotel Sacher Wien was fantastic! The Deluxe Room was comfortable, with elegant decor and a cozy sitting area. The staff went above and beyond, always ready to help with a warm smile. The breakfast buffet was a standout, featuring fresh juices, delicious pastries, and a wide array of choices that made every morning delightful.

There were occasional delays at breakfast service.

Had an amazing time with friends! The first-class service and the family atmosphere really made our stay memorable. The staff treated us like family, adding a special touch to our experience. If you're a dessert lover, don’t miss indulging in the delicious Sacher Torte during your visit!

The lobby felt quite cramped, which was surprisingly off-putting for such a lovely place. It lacked a spacious area to relax and unwind after a long day of exploring.

Couples seeking luxury experience

! From the moment we walked in, the bellman swooped in to take our bags like it was the most natural thing in the world. Also, our room had this stunning view of the opera house. I mean, it was one of a kind!

Sure, it wasn't exactly cheap, but honestly, the experience made it totally worth it.

A good choice for a city trip in Vienna with great value. The concierge helped us book an incredible walking tour that lasted five hours. Consider making dinner reservations in advance.

central haven for exploring vienna's vibrant landmarks and parks

I truly enjoyed the immediate access to both the Vienna State Opera just a short five-minute walk away and the serene atmosphere of the nearby Burggarten, perfect for a leisurely stroll or a picturesque view of the palace gardens, where I could escape the bustling city life, not to mention the remarkable service that made my stay memorable and smooth.